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Store Policies

 Privacy

Wholesale Marine is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to sales@wholesalemarine.com with "unsubscribe" as the subject line. Wholesale Marine does not sell, trade or rent your personal information to others.

Email Promotions / Coupon Codes

Email Promotional codes (FreeShipping,Free Gifts, Discounts,etc) can not be combined with any other offer or added to any previous order. All coupon codes are for future purchases only. Coupon Codes and Email Promotions are all single use per customer unless otherwise stated. All codes must be submitted online at the time of check out. Free Shipping or Upgraded Shipping is not valid on orders shipping to AK,HI, or Canada/International. Product Restrictions apply IE. ORMD, Hazmat, Oversize/Heavy, or Truck Freight Items may not be eligible for all promotions. Questions: Contact Customer Service 1-877-388-2628.

Security

We guarantee that every online transaction you make will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

 Returns

Wholesale Marine will gladly refund or exchange most merchandise for any reason within 90 days from original purchase date. To return, just send merchandise prepaid in its original unused condition with a copy of the original invoice. We will then exchange the merchandise or refund the merchandise amount by the original payment method. Customers are responsible for the shipping costs for returns and/or exchanges. All items returned in a non-re-sellable condition, or with missing parts will be charged a restocking fee upon inspection at Wholesale Marine's discretion. There are no returns for special order items, electronics, cut lengths of material or hazardous materials, such as, but not limited to, paint, oil, resins and adhesives.
Please ship all Returns to:

Wholesale Marine
147 Circle Freeway Dr
Cincinnati, OH 45246
877-388-2628

 

Boat Cover Returns

Boat covers are custom made at the manufacturer's factory for each boat size as well as customer's choice of material and color. Therefore, a 20% manufacturer restocking fee may apply for all returns except for errors made by the manufacturer or Wholesale Marine.

Because boat covers are custom made, there will be a $25-$50 fee for any boat cover order cancellation after 1 business day of purchase, as the cover has already gone into production.

 

Sales Tax

Wholesale Marine's no sales tax policy is good for 49 of the 50 States. Wholesale Marine only charges sale tax in Ohio. Wholesale Marine is required by law to charge sales tax in any state we have a physical location. We currently charge sales tax to both Ohio. Customers are responsible for reporting Out of State purchases to the state the reside with annual state taxes. Kentucky House Bill 440 KRS 139.450

 

Shipping

Wholesale Marine currently ships all merchandise FedEx, USPS or truck freight. All orders with in-stock items placed by 4:00 PM EST Monday – Friday are shipped that same day. Orders placed after 5:00 PM on Friday and orders place on Saturday and Sunday will ship on the following Monday.

FedEx Smart Post uses the United States Postal Service for final delivery and is not a guaranteed service. Allow a minimum of 1-3 additional days for delivery.

Free Shipping

Orders that qualifying for free shipping may be shipped via FedEx or USPS at our discretion. Free shipping offers are only valid within the continental U.S.

 

Product Disclaimer

Product descriptions, typographic, pricing and photographic errors are unintentional and subject to correction. We regret, but are not liable for these errors.

 

Canadian Shoppers

Wholesale Marine has made it cheaper and easier for Canadian Customers to order all your boating accessories from the U.S.

Canadian shopper benefits:

  • You can checkout online, or you can call our Customer Service department (513-942-0674) M-F 8am-5pm EST.
  • All Canadian orders are shipped FedEx ground - Brokerage Fees May Apply at Delivery (These fees are determined by UPS not Wholesale Marine)
  • Wholesale Marine has passed the savings on to the Canadian Customer boat accessories.
  • We have kept Our shipping costs into Canada lower than most of the competition.
  •   We provide you with a FedEx tracking number so you can tracking your package from our warehouse to your door.
  •   You can take advantage of the current favorable Canadian dollar exchange rate versus the US dollar.
  • You can Pay using a credit card or PayPal, Whichever method you prefer!

Wholesale Marine Low Price Guarantee

We have the lowest prices with a great selection of boating accessories, guaranteed.
Wholesale Marine strives to have the lowest price on the web. If you find a current lower price on an identical, in-stock item from any nationally recognized marine Internet retailer, we will match the price. Wholesale Marine works hard to bring you everyday low prices, but if you’ve found a better price let us know and we’ll match it and work hard to make you a satisfied Wholesale Marine customer for life.

What you need to do to verify a lower price with Wholesale Marine:

  •   You need to supply us with the retailer’s name and the website address of where you found the lower price.
  • We need the product name, manufacturer, model number, price, and shipping charges.
  • Electronics products, engines, outdrives, and shipping fees are not available for price matching.

Qualifying items must be verifiable on the Web through a current printed ad. Items must be identical, in-stock and new products and not sold through a membership club or auction site. Price match is not available for specials or sale offers, such as free offers, multiple discounts such as, “buy one, get one free,” special orders, special packages, clearance sales, mail-in rebate offers, typographical errors, private sales, non-retail web sites, promo discounts or limited-time offers. All price matching is at the discretion of Wholesale Marine and is subject to change at any time. Quantities on matched products may be limited. Price-match products are not eligible for special offers or discounts.